All guides

Business Email

Set up business email on your domain

Buy a plan from the Business Email page, add four DNS records (MX, SPF, DKIM and DMARC) to your domain, then create your mailboxes. Read your mail at https://mail.zalveriq.com/sogo or in any mail app.

Updated

1. Buy a plan

  1. On the Business Email page, click "Choose" on a plan. Or open Business Email in your dashboard and click "New Email Service".
  2. Under "1. Select Email Plan", check the plan. Each plan shows its price.
  3. Under "2. Billing Frequency", pick "Monthly Billing" or "Yearly Billing".
  4. Under "3. Custom Domain Name", type your domain, or pick one under "Or select from your portfolio".
  5. Under "4. Payment Method", pick "EPS Gateway (bKash, Nagad, Cards)" or "Stripe (Credit / Debit Card)". EPS is shown only when the site currency is BDT.
  6. Click "Continue to Payment" and pay.

You cannot use a domain that already has business email on another account, or that is registered to another Zalveriq account.

2. Add the DNS records

Open the "DNS Configuration & Verification" tab and add these records at your DNS host. For a domain registered with Zalveriq, open Domains in your dashboard, pick the domain and click "Add DNS Record".

  • The DKIM key is your own and very long. Use its "Copy" button.
  • The DNS tab fills in your domain in the DMARC value.
  • Use TTL 3600 if asked.
  • Click "Verify DNS Now". The status shows "VERIFIED" when all four records are found. "PARTIALLY CONFIGURED" means some are still missing.
TypeHost / NameValue
MX@mail.zalveriq.com (priority 10)
TXT (SPF)@v=spf1 mx a:mail.zalveriq.com ip4:173.249.46.12 ~all
TXT (DKIM)dkim._domainkeyYour own key. Copy it from the DNS tab.
TXT (DMARC)_dmarcv=DMARC1; p=quarantine; rua=mailto:[email protected]

DNS changes take time to spread. If a record is not found yet, wait and verify again.

3. Create mailboxes

Your plan sets how many mailboxes you can create. If you see "still being set up", try again in a few minutes.

Icons next to each mailbox let you reset the password, change the address, change storage or delete it. Changing the address removes stored mail and emails you a new password. Mail to the old address is forwarded.

  1. Open the "Mailboxes" tab and click "Create Mailbox".
  2. In "Email Username (Local Part)", type the part before the @. Use letters, numbers, dots or hyphens.
  3. Type a "Mailbox Password" of at least 8 characters, or click "Generate Strong".
  4. Add a "Display Name (Optional)" and pick a "Storage Quota". The maximum depends on your plan.
  5. Click "Create Mailbox".

4. Read your email

Webmail is at https://mail.zalveriq.com/sogo ("Open Webmail"). For a phone or computer mail app, click "Connection Info" or use these settings:

SettingServerPortSecurity
IMAP (incoming)mail.zalveriq.com993SSL / TLS
POP3 (incoming)mail.zalveriq.com995SSL / TLS
SMTP (outgoing)mail.zalveriq.com465SSL / TLS

Username: your full email address. Password: the mailbox password, for incoming and outgoing mail.

Free mailbox with a new .com domain

  • Register a new .com domain with Zalveriq and you get one free mailbox: [email protected], 100 MB.
  • We add the mail DNS records and email the password to your account email. Change it after you first sign in.
  • It shows as "Free .COM Mailbox (100MB)". Its storage is fixed. For more, buy a plan.
  • You can change its address or password. If you delete it, mail bounces until you click "Create the free mailbox again".
  • Only .com domains get it, one per domain.

Still stuck? Message us on WhatsApp at +880 9644-228988 or contact the team.